Tags: leadership business technology culture change management audit transformational leadership stakeholders organizational change digital divide workplace digital age management leaders employees training. Total Length: words 13 double-spaced pages Total Sources: 22 Page 1 of Brick and mortar stores must do something to differentiate themselves from e-commerce businesses, which can provide more convenience to shoppers who prefer not to have to leave their homes.
In other words, brick and mortar retailers need to give consumers a reason to come in—and that reason is personalized service. This paper will discuss the topic of implementing a service-oriented approach to consumers for brick and mortar retailers as a change management plan, using examples such as Best Buy for guidance along with the Kotter 8-Step process to guide the change management plan. There are many different old models and theories that have been used to implement change management in the past. In other words, an audit of the company will have to be performed before anything can be implemented.
With that said, it is possible that a generic model of change management can be adequate for managing change in a company no matter what it is engaged in. This idea is supported by Pfeffer who indicates that there is a kind of universality to the concept of management. Current Theories and Areas of Debate The current theories and areas of debate on change management all boil down to two main approaches to managing change: first is the procedural model of change and second is the self modeling approach. This can all be seen in the 8 steps of the Kotter change model, which are: 1.
Create a sense of urgency 2. Create a guiding coalition 3. Create a vision for change 4. Communicate the vision 5. Remove obstacles 6. Create short-term wins 7. Consolidate improvements, and 8. However, as Kotter also notes, there are limits to the degree that a company can spend time in the planning and conceptualizing stage and the reason for that is simply this: the Digital Age has ushered in an era of fast-moving parts, and companies cannot afford to spend endless hours in meetings.
In some cases, leaders have to act fast, based on limited data—and that is where the self-model of change comes into play. Researchers debate over which is best, but the truth is that it all comes down to the need, time, and context of the individual company. The self-model of change focuses on the role that the leader plays in managing the change. It stipulates that to effectively manage change, a leader has to have an innovative orientation and an ability to lead; a common leadership style associated with this model is transformational leadership Warrick, In this model, the leader has to be able to communicate effectively and get workers to buy into the vision proposed for the change.
References Aloysius, J. Big data initiatives in retail environments: Linking service process perceptions to shopping outcomes.
- essay on the analogy of the cave.
- executive summary ikea case study;
- Our Services?
Appelbaum, S. Back to the future: revisiting Kotter's change model. Buchanan, D. Organisation development and change: the legacy of the nineties. Campbell, T. What could have been done? Circuit City: A case study of management and employee performance failure. Performance Improvement, 53 4 , 16— The tools of cooperation and change. Deursen, A. The digital divide shifts to differences in usage.
Franken, A. Executing strategic change: Understanding the critical management elements that lead to success.
More Management Paper Examples
Gerhart, B. Pay, intrinsic motivation, extrinsic motivation, performance, and creativity in the workplace: Revisiting long-held beliefs. The reciprocal influence of organizational culture and training and development programs: Building the case for a culture analysis within program planning. Journal of European Industrial Training, 34 4 : — Kotter, J. Leading change: Why transformation efforts fail. Harvard Business Review, 85 1 , 96— Harvard Business Review, 90 11 , 44— Krebeck, A. Computers in Libraries, 30 8 , This is just a free sample of the research paper, or part of the research paper on the given topic you have found at ProfEssays.
If you feel you need professional writing assistance contact us! We will help you to create perfect research paper on any topic. Looking for an exceptional company to do some custom writing for you? Look no further than ProfEssays. You simply place an order with the writing instructions you have been given, and before you know it, your essay or term paper, completely finished and unique, will be completed and sent back to you.
At ProfEssays. We understand students have plenty on their plates, which is why we love to help them out.
Let us do the work for you, so you have time to do what you want to do! Order Loading We write:. Essay Paper on Change Management Model.
2. Essay About Change
Change events have been put forward as an event, but organizations are constantly performing multiple changes. This study consisted of 2, employees in a not-for-profit hospital. Be a Change Agent 1. What needs to change in an organization that is so far from where it should be?
Change should begin with its leaders. A governing board elected from outside the area consisting of successful business and hospital administrative leaders is necessary. The need is for a GB that will not become emerged in the political debates of the current supervisors but one that will provide the focus of. Change Paper August, Introduction Change is normal.
Sample essay on change management
As stated by Dr. Change is difficult for most people. Some are pushed outside their comfort zone by. But in the past few years, there have been a lot of talk of safety in sports. The way they have to perform so that less injury will take place. Now they have to change so that injures wont happen and bad sportsmanship is decreased. Fans are getting tired. When the animals in Animal Farm revolt it is an analogy of a human revolution. A revolution is the overthrow of a ruler or government.
Animal Farm, by George Orwell, is a condemnation of the soviet socialist revolution. Revolutions follow a predictable pattern of overthrow, and rulers and rules changing but nothing changes for non-elites.
- Change Management Essay - Valley Forward;
- great scholarship essay questions.
- henry james essays literature.
- thesis university of edinburgh.
- Recent Posts?
The main causes of revolutions. Shantell Dunn Sociology Writing Assign. It seems as though the warm season is getting extensively longer and the amount of rain is getting exceptionally lessened. After seeing the outcome. Reread English Stage 6 Syllabus, p 32 and pp 35—38; p Especially that you want to change some things that you have already been used to it. A company must be much more difficult to change. I think that the most important thing is not to declare your victory too soon.
First, we must under no circumstances take this lightly because difficulties do not appear only at the surface.
His passion was eating food all of the time. Baxter enjoyed eating everything that was rich, fatty, and delicious.
Change management essays
However, the new mayor enacted a city ordinance that prohibited fatty foods to be served or consumed in the city. Baxter on the other hand, was preparing a 2Diatribe that he would. Lynne Valek Change Agent Paper I feel that I have five characteristics that will make me an effective change agent once they are all brought together.
Persistence with patience, a clear vision, ability to lead by example, not being afraid to ask the tough questions, and the ability to build trustworthy relationships are the components that will make me an effective leader. Once these things align with one another, the leadership. Currently broadcasting into every home with a TV in the UK, QVC is a distance seller, customers order all types of items aired via the call centre, automated and online. At this present day in time it is possible to have knowledge of many steps that can be applied among an organization to make certain that change is accomplished according to many researches.